If lightning strikes my house, how do I know the plug was struck?
The plug will no longer function; no lights will appear on the plug
How do I know the product I bought is an original ASP Product?
The product comes with an Africa Surge label; product serial number printed on the label.
How do I fill in the warranty form
Each Africa Surge product contains a warranty agreement form inside the packaging. The end user must complete the form in full and submit it to Africa Surge either: a) via registered post or b) via our online portal (www.africasurge.co.za/warranty-form)
What is the difference between a Guarantee and the R20000 Warranty?
Guarantee: Africa Surge products carry a lifelong guarantee. Should any of our products become faulty it would be replaced free of charge. Warranty: The warranty protects the equipment while making use of an appropriate surge protector. Should the equipment become faulty, Africa Surge and/or their insurance company will repair or replace up to R20 000.
My surge protector has blown. What do I do now?
You call Africa Surge. We will replace the surge protector free of charge.
Where can I buy an Africa Surge Protector?
You can buy from any of our registered dealers or directly from us. Visit www.africasurge.co.za/contact
Can I pay online?
Can I do an EFT?
Can I pay cash?
Are Africa Surge products SABS approved?
Africa Surge Protection
16 Belmont Street
46 Crocker Industrial Park
Reg no. 2003/005684/07
PO Box 752159 Garden View, 2047